The 2-Minute Tour

One platform. Three surfaces. Shared brain.

See how Servio OS connects what guests do, what staff do, and what management sees — in real time, on the same data. No integrations. No extra logins.

1
Guest layer

Scan, order, tip — in 90 seconds.

Guests scan a QR in their room. The hub opens in their browser — no app, no login. Room service, housekeeping, late checkout, and a tip jar for the staff who actually take care of them.

  • QR-first, mobile-native PWA
  • Multilingual AI concierge built in
  • One-tap tips that pay out instantly
  • Express checkout — no front-desk queue
2
Staff economy

Tasks claimed. Tips earned. SLA on the wall.

Staff get a real-time task board on their phone. They claim what they can do, hit the timer, and watch their tips land in their wallet — paid out weekly via Stripe Connect.

  • Claim-and-complete task flow with SLA timers
  • Personal earnings wallet with instant payouts
  • Live leaderboard ranked by SLA + guest feedback
  • Web Push to lock screen — no app store install
3
Management

The dashboard that finally tells the truth.

Live KPIs across revenue, tips, SLA, and guest sentiment — pulled from the same data the guests and staff are creating, not from a CSV someone exported on Friday.

  • Revenue, tips, SLA, and rating on a single screen
  • AI-generated insights ranked by impact and effort
  • Staff leaderboard tied to actual guest outcomes
  • Multi-property rollups for chains and operators

Ready to see it on your data?

A 25-minute walkthrough. We show you the staff layer first — that's the part that decides things for most GMs.